Payment Policy

Effective Date: July 14, 2025

At TheCeraShop, we provide a simple, fast, and secure checkout experience through PayPal. This Payment Policy outlines our current accepted payment method, how it works, and related billing terms.

1. Accepted Payment Method

We currently accept PayPal only for all transactions made on our website.

Through PayPal, customers can pay using:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal Balance

  • Bank account linked to PayPal (where available)

Note: You do not need a PayPal account to pay with a credit or debit card via PayPal’s secure guest checkout.

2. Secure Checkout

All payments are processed through PayPal’s secure payment gateway using SSL encryption (HTTPS) to protect your personal and financial data.

TheCeraShop does not store or handle any credit card information directly on our servers.

3. Billing Information Accuracy

Please ensure that all billing details provided through PayPal are accurate and up to date.
Incorrect or outdated information may result in:

  • Payment failure

  • Order delays

  • Order cancellation

4. Order Confirmation

Once payment is completed, you will receive:

  • An order confirmation email from TheCeraShop

  • A separate email with tracking information once your order ships

If you do not receive confirmation within 24 hours, please check your spam folder or contact us.

5. Currency and International Payments

All prices on TheCeraShop are listed and processed in U.S. Dollars (USD).

If you are paying from outside the United States:

  • PayPal will handle currency conversion at their current exchange rate

  • Additional fees may apply depending on your PayPal account or local bank

6. Refunds

All refunds, when approved under our Return & Refund Policy, will be returned via PayPal to your original funding source (PayPal balance, card, or bank).

Refunds are typically processed within 1–3 business days after approval. Timing may vary based on PayPal and your financial institution.

7. Payment Issues

If you experience any payment issues:

  • Verify your PayPal account is active and has a valid funding source

  • Check that your billing address and card details are correct

  • Try a different card through PayPal if needed

For further assistance, feel free to contact our support team.

8. Contact Us

Email: [email protected]
Mailing Address:
TheCeraShop
324 Sellers St SW
Pelham, GA 31779
United States