Privacy Policy

Effective Date: July 14, 2025

TheCeraShop (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://thecerashop.com, and when you interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our site.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

When you place an order, subscribe to our newsletter, fill out a form, or contact us, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party providers)

b. Automatically Collected Information

When you browse the site, we automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring/exit pages

This data helps us understand user behavior and improve our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Send promotional emails (only if you opt in)

  • Detect and prevent fraud or security breaches

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your data with:

  • Payment processors to securely handle transactions

  • Shipping providers to deliver your orders

  • Marketing services (such as email platforms) only with your permission

  • Law enforcement or legal requests if required by applicable law

All third parties we work with are required to protect your data in compliance with privacy laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your shopping experience

  • Analyze website traffic

  • Remember your preferences

You can choose to disable cookies via your browser settings. However, doing so may affect some features of our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. This includes:

  • SSL encryption (HTTPS) for secure data transmission

  • Secure third-party payment gateways (we do not store credit card data)

  • Restricted access to customer information

6. Your Rights (For California Residents – CCPA)

If you are a California resident, you have the right to:

  • Know what personal data we collect

  • Request access to or deletion of your data

  • Opt out of the sale of your personal data (we do not sell it)

  • Non-discrimination for exercising your privacy rights

To exercise your rights, contact us at: [email protected]

7. Data Retention

We retain your information only for as long as necessary:

  • To fulfill orders and provide services

  • To comply with legal or tax obligations

  • To resolve disputes or enforce our Terms of Service

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment or social platforms). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.

9. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover that we have unintentionally collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage users to check this page periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: [email protected]
Mailing Address:
TheCeraShop
324 Sellers St SW
Pelham, GA 31779
United States